|
|
Line 1: |
Line 1: |
− | == I can't turn on the computer, it doesn't wake up == | + | ===[https://fit-pc.com/wiki/index.php?title=Airtop3_Troubleshooting_-_I_can%27t_turn_on_the_computer,_it_doesn%27t_wake_up I can't turn on the computer, it doesn't wake up] === |
| | | |
− | * Please use the [[Airtop2 LED behavior description | Airtop3 LED behavior description]] for further diagnostics.
| + | ===[https://fit-pc.com/wiki/index.php?title=Troubleshooting_Airtop3_Symptom:_I_don%27t_have_any_display_output,_there%27s_nothing_on_the_screen I don't have any display output, there's nothing on the screen] === |
− | '''LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module''' | + | |
| | | |
− | ===1. Check power supply (PSU)===
| |
− | *Make sure the LED on the power brick is lit.
| |
− | *Make sure the DC cable is not damaged and connected properly to the machine.
| |
− | *Make sure the AC cord is properly plugged to both sides (power brick and to the wall).
| |
− | *Try to plug the DC cable to the alternative DC socket on the Airtop3.
| |
| | | |
− | ===2. Check memory (RAM)===
| |
− | *Verify diagnostic LED (R) lit <span style="background:Green">Green</span>*.
| |
− | *If lit in <span style="background:yellow">Yellow</span> it means memory initialization has failed.
| |
− | *Verify RAM modules seated correctly and firmly in their respective sockets.
| |
− | *Try to eliminate faulty memory sticks by swapping them with one another.
| |
− |
| |
− | '''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
| |
− |
| |
− | ===3. Check Peripherals (HDD/SSD/USB)===
| |
− | *Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
| |
− | *Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
| |
− |
| |
− | ===4. Airtop3 BIOS reset===
| |
− | *Power down the PC and unplug the power cable.
| |
− | *Open the service door.
| |
− | *Remove the disks cartridge.
| |
− | *Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
| |
− | *Mount the disks cartridge and close the door.
| |
− | *Plug the power and power up the PC (either auto-on or pressing power button).
| |
− | [[File:Airtop2-bios-reset.gif]]
| |
− |
| |
− | '''LED-B (BIOS)*'''
| |
− | This LED is <span style="background:yellow">Yellow</span> after display initialization.
| |
− | If BIOS setup menu is needed, the DEL button is functional from the moment the B-LED is <span style="background:yellow">Yellow</span>.
| |
− | The B-LED is <span style="background:Green">Green</span> when the OS takes charge of the system.
| |
− |
| |
− | '''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
| |
− |
| |
− | == I don't have any display output, there's nothing on the screen ==
| |
− |
| |
− | ===1. Screen functionality and connectivity===
| |
− | * Make sure both power and display cables are connected firmly on both sides.
| |
− | * Advise the H(Hdmi)/D(Display port) LEDS, <span style="background:Green">Green</span> means the cable is connected to the monitor properly.*
| |
− | * Make sure the screen is turned On and is functioning.
| |
− | * The best way to check screen functionality is by connecting to a good known working machine.
| |
− |
| |
− | '''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
| |
− |
| |
− | ===2. Validate memory===
| |
− | *Display issues on POST are a common symptom of incorrectly assembled or bad Memory DIMMS
| |
− | *Please refer to [http://fit-pc.com/wiki/index.php/Airtop3_Troubleshooting#2._Check_memory_.28RAM.29 Check memory RAM] to diagnose Memory
| |
| | | |
| [[Category:Airtop3]] | | [[Category:Airtop3]] |