Troubleshooting Airtop3 Symptom: I don't have any display output, there's nothing on the screen

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Symptom: I don't have any display output, there's nothing on the screen

1. Possible reason: Problem with display interface

Solution - Check peripherals

  • Make sure both power and display cables are connected firmly on both sides.
  • Advise the H(Hdmi)/D(Display port) LEDS, Green means the cable is connected to the monitor properly.*
  • Make sure the monitor is turned On and is functioning (The best way to check screen functionality is by connecting to a good known working machine).
  • Make sure you have functioning HDMI/DP cable (checked with another device/monitor)

*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module

2. Possible reason: Memory failure

Solution - Check memory (RAM)

  • Verify RAM module is seated firmly in its socket.
  • Display issues on POST are a common symptom of incorrectly assembled or bad Memory DIMMS
  • Please refer to Check memory RAM to diagnose Memory