1. Intense PC BIOS reset:
::a. *Power down the PC and unplug the power cable.::b. *Open the service door (by screwing out one bolt) and remove it (with the storage).::c. *Remove the memory SO-DIMM modules.::d. *Reset the BIOS by shorting for 3 seconds two test points (TP73 and TP77) located under SO-DIMMs memory modules (with print RTC_RST).::e. *Install back the memories + the storage with the service door.::f. *Plug the power and power up the PC (either auto-on or pressing power button). :: [[File:Intense-PC_BIOS_reset.jpg]]
::[[File:Intense-PC_BIOS_reset.jpg]]
2. Verify RAM memory modules are installed -
:: *The system will not boot without memory.
3. Try to answer the following questions:
::a. *Are you able to power up without storage?::b. *Intense PC supports up to 7200 rpm HDD drives.
4. Power supply:
::a. *Verify the power supply is not damaged and functions properly.::b. *If you have another power supply use it to eliminate and determine the failing side.::c. *In case you use other power supply make sure it provides uninterrupted power and stable grounding.
5. [[Intense PC BIOS Update]]
56. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
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[[category:Intense PC]]