Changes

Jump to: navigation, search

Intense PC Troubleshooting

126 bytes removed, 13:18, 29 June 2017
1. Intense PC BIOS reset(CMOS clear):::a. *Power down the PC and unplug the power cable.::b. *Open the service door (by screwing out one bolt) and remove it (with the storage).::c. *Remove the memory SO-DIMM modules.::d. *Reset the BIOS by shorting for 3 seconds two test points (TP73 and TP77) located under SO-DIMMs memory modules (with print RTC_RST).::e. *Install back the memories + the storage with the service door.::f. *Plug the power and power up the PC.  :: [[File:Intense(either auto-PC_BIOS_reseton or pressing power button).jpg]]
::[[File:Intense-PC_BIOS_reset.jpg]]
2. Verify RAM memory modules are installed -
:: *The system will not boot without memory. 
3. Try to answer the following questions:
::a. *Are you able to power up without storage?::b. What type of storage being used in terms of RPM (in case of HDD)? :: Note that 7200rpm drives are not recommended due to lower power nature of the *Intense PC, as such drives used supports up to overload the machine. 5400rpm 7200 rpm HDD drives at maximum must be used.
4. Power supply:
*Verify the power supply is not damaged and functions properly.
*If you have another power supply use it to eliminate and determine the failing side.
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
4. Power supply:::a. Verify the power supply is not damaged and functions properly.::b. If you have another power supply use it to eliminate and determine the failing side.::c. In case you use other power supply make sure it provides uninterrupted power and stable grounding5.[[Intense PC BIOS Update]]
6. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
5. <br>[http[category://www.fit-pc.com/web/support/rma/ RMA procedureIntense PC]]
1,916
edits