Changes

Jump to: navigation, search

Intense PC Troubleshooting

155 bytes added, 13:18, 29 June 2017
1. Intense PC BIOS reset(CMOS clear):::a. *Power down the PC and unplug the power cable.::b. *Open the service door (by screwing out one bolt) and remove it (with the storage).::c. *Remove the memory SO-DIMM modules.::d. *Reset the BIOS by shorting for 3 seconds two test points (TP73 and TP77) located under SO-DIMMs memory modules (with print RTC_RST).::e. *Install back the memories + the storage with the service door.::f. *Plug the power and power up the PC(either auto-on or pressing power button).
::[[File:Intense-PC_BIOS_reset.jpg]]
:: [[File:Intense-PC_BIOS_reset.jpg]]
2. Verify RAM memory modules are installed -
*The system will not boot without memory.
3. Try to answer the following questions:
*Are you able to power up without storage?
*Intense PC supports up to 7200 rpm HDD drives.
24. Verify RAM memory modules are installed -Power supply:: The system will *Verify the power supply is not boot without memorydamaged and functions properly.*If you have another power supply use it to eliminate and determine the failing side.*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
5. [[Intense PC BIOS Update]]
36. Try to answer the following questions[http:::a. Are you able to power up without storage?::b. What type of storage being used in terms of RPM (in case of HDD)? :: Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine//www. 5400rpm drives at maximum must be usedfit-pc.com/web/support/rma/ RMA procedure]
4. <br>[http[category://www.fit-pc.com/web/support/rma/ RMA procedureIntense PC]]
1,916
edits