Difference between revisions of "Fitlet3 Errata Notes"

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(→‎FITLET3ERR005: fitlet3 default LAN interfaces are not recognized by some -nix based OS)   (change visibility)
 
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* '''Workaround''': Using [[FC3-LAN_FACET3_Card|FC3-LAN]] or [[FC3-OPLN_FACET3_Card|FC3-OPLN]] FACET card instead.
 
* '''Workaround''': Using [[FC3-LAN_FACET3_Card|FC3-LAN]] or [[FC3-OPLN_FACET3_Card|FC3-OPLN]] FACET card instead.
 
* '''Fix''': All -Nix based OS, running Linux Kernel version '''<span style="color: #FF0000">5.15.046</span>''' and above, correctly recognize these on-board ports
 
* '''Fix''': All -Nix based OS, running Linux Kernel version '''<span style="color: #FF0000">5.15.046</span>''' and above, correctly recognize these on-board ports
−
  Note 1: The workaround above is not possible in case of necessity of using WiFi module, either soldered or M.2 module.
+
  '''Note 1''': The workaround above is not possible in case of necessity of using WiFi module, either soldered or M.2 module.
−
  Note 2: So far, the following OS have been found to not support these on-board ports: Debian 11 (with Kernel 5.10), OPNSense (based on FreeBSD ver. 13.1), FreeBSD v13.1
+
  '''Note 2''': So far, the following OS have been found to not support these on-board ports:  
−
  Note 3: So far, the following OS have been tested and found support these on-board ports: Ubuntu 22.10, 22.04 ; Linux Mint 21.1 "Vera".
+
  Debian 11 (with Kernel 5.10),  
 +
  OPNSense (based on FreeBSD ver. 13.1),  
 +
  FreeBSD v13.1
 +
  '''Note 3''': So far, the following OS have been tested and found support these on-board ports: Ubuntu 22.10, 22.04 ; Linux Mint 21.1 "Vera".
  
 
== FITLET3ERR006: Missing drivers in Windows 10/11 OS ==
 
== FITLET3ERR006: Missing drivers in Windows 10/11 OS ==
Line 73: Line 76:
  
  
 +
== FITLET3ERR009: Incorrect Audio Input/Output order on the panel ==
 +
* '''Date''': 25-Sep-2023
 +
* '''Symptom''': The socket marked as '''"Line-In"''' is actually '''"Line-Out"''', and opposite. This is a mechanical issue with incorrect symbols on the panel.
 +
* '''Applies to''': All revisions till next announcement.
 +
* '''Workaround''': The left socket is '''"Line-Out"''', the right socket is '''"Line-In"'''.
 +
* '''Fix''': Mechanical issue will be fixed in one of the upcoming revisions.
 +
<gallery>
 +
Audio Wrong.png|  '''Wrong placement'''
 +
Audio correct.png|  '''Correct placement'''
 +
</gallery>
  
 +
== FITLET3ERR010: error in a control switches placement in FC3-SC-S2 and FC3-SC-S1C1, on revision 1.1 ==
 +
* '''Date''': 24-Oct-2023
 +
* '''Symptom''': Switches '''SW5''' and '''SW6''' were swapped with '''SW7''' and '''SW8'''. It has no impact on FC3-SC-C2, since none of these 4 switches are assembled.
 +
* '''Applies to''': FC3-SC-S2 and FC3-SC-S1C1 FACET cards revision 1.1.
 +
* '''Workaround''': Control on DB9 Serial port #1 should be done with '''SW5''' and '''SW6''', port #2 - on '''SW7''' and '''SW8'''
 +
* '''Fix''': Mechanical issue will be fixed in the upcoming revision 1.2.
 +
<gallery>
 +
FC3-SC Switches Errata rev 1 1.png|
 +
</gallery>
  
 +
== FITLET3ERR011: Reboot instead of shutdown issue when the LAN port is connected and WOL is enabled ==
 +
* '''Date''': 10-Mar-2024
 +
* '''Symptom''': Device is performing reboot instead of shutdown, when the LAN port is connected and WOL is enabled
 +
* '''Applies to''': All revision
 +
* '''Workaround''': [https://fit-iot.s3.amazonaws.com/fitlet3/documents/AppNote_fitlet3_Reboot_Instead_of_Shutdown_WOL.pdf use this Application Note]
 +
* '''Fix''': Will be fixed in one of the upcoming BIOS versions
  
−
<!-- '''MAINTENANCE'''  -->
 
−
<!--
 
−
Note: <span style="color: rgb(255, 0, 0)">'''Since March 2020 eMMC interface in FITLET3 is disabled'''</span>.
 
−
 
−
Note: Amber LED on power button stays on at S5. This is unrelated to FITLET3ERR003
 
−
 
−
Note: The problem is specific to FC3-PCI and does not apply to other FACET Cards
 
−
 
−
== FITLET3ERR005: Built in Ethernet port is disappearing on start-up ==
 
−
* '''Date''': 28-Apr-2019
 
−
* '''Symptom''': One of the built in Ethernet ports is disappearing on start-up.
 
−
* '''Applies to''': FITLET3 configured with either - FC3-PCI Rev1.0-1.1, FC3-CEM Rev1.0, FC3-POED Rev1.0.
 
−
* '''Cause''': In FC3-PCI Rev1.0-1.1, FC3-CEM Rev1.0 and FC3-POED Rev1.0 rails 3.3V_A and 3.3V_S are connected in way which affects power sequencing. As a result, in rare cases on-board Ethernet controller's reset is released before PCI bus initialization is complete which results in Ethernet controller being unrecognized.
 
−
* '''Workaround''': None
 
−
* '''Fix''': Fix applied to FC3-PCI Rev1.2, FC3-CEM Rev1.1, FC3-POED Rev1.1.
 
−
 
−
== FITLET3ERR006: RS-485 half duplex not working on FITLET3 configured with FC3-SCG==
 
−
* '''Date''': 28-Apr-2019
 
−
* '''Symptom''': RS-485 half duplex is not working on FITLET3 configured with FC3-SCG.
 
−
* '''Applies to''':FITLET3 configured with FC3-SCG Rev1.0
 
−
* '''Cause''': In FC3-SCG Rev1.0 the TXDEN signal that controls RX/TX direction is disconnected. As a result RS485 half-duplex does not function.
 
−
* '''Workaround''': None
 
−
* '''Fix''': Fix applied to FC3-SCG Rev1.1
 
−
 
−
== FITLET3ERR007: Disk errors with EB-M2SATA rev 1.1 ==
 
−
* '''Date''': 11-SEP-2019
 
−
* '''Symptom''': FITLET3 with a 2.5" hard disk / SSD connected through EB-M2SATA fails to boot or exhibit other disk related errors.
 
−
* '''Applies to''': FITLET3 with EB-M2SATA Rev1.1 adapter.
 
−
* '''Cause''': Marginal SATA signal quality in EB-M2SATA.
 
−
* '''Workaround 1''': The problem was observed with some hard disks and SSD's. See [https://docs.google.com/spreadsheets/d/11RPOke7sZUF1iJ41UR2IfCuDMTMhpvrXjvZaG4ei8aU/edit?usp=sharing this list] for validated hard disks and SSD's.
 
−
* '''Workaround 2''': According to Compulab's tests, forcing SATA interface to SATA2 300MHz and not allowing SATA3 600 MHz resolves the problem; A BIOS version with SATA2 forced is available - [http://fit-pc.com/download/FITLET3/bios/customers/foreveroceans/FLT2.0.46.01.26.zip HERE]
 
−
**To install, follow the [http://fit-pc.com/wiki/index.php?title=FITLET3:_BIOS_Update FITLET3 BIOS update manual]
 
−
 
−
* '''Fix''': Fixed in EB-M2SATA Rev 1.3 expected to be available now (since Jan-2020).
 
−
 
−
== FITLET3ERR008: Interoperability issue with some models of M.2 SATA SSD ==
 
−
* '''Date''': 5-MAR-2020
 
−
* '''Symptom''': Inconsistent behavior of M.2 SSD. e.g. FITLET3 fails to identify an SSD (permanently or intermittently)
 
−
* '''Applies to''': FITLET3 with M.2 SSD of specific models. See [[Compatibility matrix of M.2 SSD models to IPC3 / FITLET3 / Airtop3 | SSD compatibility matrix]] for details
 
−
* '''Cause''': FITLET3 implements eMMC interface on M.2 key-M unused pins. The same pins are sometimes used for vendor specific functionality in some SSD models. This can lead to unexpected behavior of these SSDs
 
−
* '''Workaround''': Opt for a validated SSD | [https://fit-iot.com/forum/viewtopic.php?f=170&t=6865 insulating M.2 SSD pins]
 
−
* '''Fix''': FITLET3 volume orders placed after 5-Mar-2020 will be supplied with the eMMC interface disconnected. As of Mar-2020 Compulab is researching the problem. If additional solutions are found this erratum will be updated.
 
−
-->
 
 
[[category:fitlet3]]
 
[[category:fitlet3]]
 
[[category:errata notes]]
 
[[category:errata notes]]

Latest revision as of 12:05, 10 March 2024


FITLET3ERR001: fitlet3 SIM card detection issue

  • Date: 21-Feb-2023
  • Symptom: When the SIM card drawer is inserted properly the SIM card is not detected.
  • Applies to: FITLET3 Rev 1.0 and Rev 1.1
  • Cause: Erratum in SIM recognition integrated circuit
  • Workaround: The unit should be RMA for hardware fix
  • Fix: Will be fixed in the upcoming SBC-FLT3 rev 1.2

FITLET3ERR002: fitlet3 Audio controller is not working

  • Date: 21-Feb-2023
  • Symptom: No audio output
  • Applies to: FITLET3 with PCB revision: Rev 1.0 and Rev 1.1
  • Cause: The I2S interface form the SoC is not working
  • Workaround: RMA
  • Fix: Will be fixed in the upcoming SBC-FLT3 rev 1.2

FITLET3ERR003: long delay in starting the BIOS menu

  • Date: 21-Feb-2023
  • Symptom: Entering the BIOS menu takes a minute or more
  • Applies to: FPCB revision: Rev 1.0 and Rev 1.1 with BIOS version : FLT3.PRD.00.03
  • Workaround: None
  • Fix: [Update the BIOS to the latest version]
Note: This delay occurs only when booting into the BIOS menu and does not affect OS boot.

FITLET3ERR004: fitlet3 Bluetooth on the soldered Wi-Fi module is not working

  • Date: 22-Feb-2023
  • Symptom: W210S Bluetooth on the soldered Wi-Fi module is not working
  • Applies to: PCB revision: Rev 1.0 and Rev 1.1 with configuration option : W210S
  • Workaround: None
  • Fix: Will be fixed in the upcoming SBC-FLT3 rev 1.2
Note: This issue is not related to M.2 WiFi module (M.2 6GHz WiFi + BT Intel AX210 [W210M])

FITLET3ERR005: fitlet3 default LAN interfaces are not recognized by some -nix based OS

  • Date: 28-Feb-2023
  • Symptom: Intel Ethernet PHY (Marvell 88E1512)) LAN interfaces are not working under some -nix based OS, like pfSence, Debian, OPNSense ant others.
  • Applies to: PCB revision: Rev 1.0 and Rev 1.1
  • Workaround: Using FC3-LAN or FC3-OPLN FACET card instead.
  • Fix: All -Nix based OS, running Linux Kernel version 5.15.046 and above, correctly recognize these on-board ports
Note 1: The workaround above is not possible in case of necessity of using WiFi module, either soldered or M.2 module.
Note 2: So far, the following OS have been found to not support these on-board ports: 
 Debian 11 (with Kernel 5.10), 
 OPNSense (based on FreeBSD ver. 13.1), 
 FreeBSD v13.1
Note 3: So far, the following OS have been tested and found support these on-board ports: Ubuntu 22.10, 22.04 ; Linux Mint 21.1 "Vera".

FITLET3ERR006: Missing drivers in Windows 10/11 OS

  • Date: 07-Mar-2023
  • Symptom: Windows 10 Device Manager shows missing drivers and unknown devices
  • Applies to: All revision with BIOS version : FLT3.PRD.00.03
  • Workaround: None
  • Fix: [Update the BIOS to the latest version]

Notes:

  1. The first boot after the BIOS update might take a long time and several restarts.
  2. For Windows users only:
    1. After the BIOS update, the new undefined devices will appear in the Device Manager.
    2. Please install the PSE drivers:
  Windows 10: https://fit-iot.com/files/download/fitlet3/sw/drivers/win10/fitlet3_Win10_PSE.zip
  Windows 11: https://fit-iot.com/files/download/fitlet3/sw/drivers/win11/fitlet3_Win11_PSE.zip

FITLET3ERR007: PXE boot does not work

FITLET3ERR008: Wake On Lan feature does not work in all states

  • Date: 07-Mar-2023
  • Symptom: Wake On Lan feature does not work in S5
  • Applies to: All revision with BIOS version : FLT3.PRD.00.03
  • Workaround: None
  • Fix: [Update the BIOS to the latest version]


FITLET3ERR009: Incorrect Audio Input/Output order on the panel

  • Date: 25-Sep-2023
  • Symptom: The socket marked as "Line-In" is actually "Line-Out", and opposite. This is a mechanical issue with incorrect symbols on the panel.
  • Applies to: All revisions till next announcement.
  • Workaround: The left socket is "Line-Out", the right socket is "Line-In".
  • Fix: Mechanical issue will be fixed in one of the upcoming revisions.

  • Wrong placement

  • Correct placement

FITLET3ERR010: error in a control switches placement in FC3-SC-S2 and FC3-SC-S1C1, on revision 1.1

  • Date: 24-Oct-2023
  • Symptom: Switches SW5 and SW6 were swapped with SW7 and SW8. It has no impact on FC3-SC-C2, since none of these 4 switches are assembled.
  • Applies to: FC3-SC-S2 and FC3-SC-S1C1 FACET cards revision 1.1.
  • Workaround: Control on DB9 Serial port #1 should be done with SW5 and SW6, port #2 - on SW7 and SW8
  • Fix: Mechanical issue will be fixed in the upcoming revision 1.2.
  • FC3-SC Switches Errata rev 1 1.png

FITLET3ERR011: Reboot instead of shutdown issue when the LAN port is connected and WOL is enabled

  • Date: 10-Mar-2024
  • Symptom: Device is performing reboot instead of shutdown, when the LAN port is connected and WOL is enabled
  • Applies to: All revision
  • Workaround: use this Application Note
  • Fix: Will be fixed in one of the upcoming BIOS versions
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