IPC2 Troubleshooting

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1. IPC2 BIOS reset:

a. Power down the PC and unplug the power cable.
b. Open the service door (by screwing out one bolt) and remove it (with the storage).
c. Reset the BIOS by pressing the low profile push button SW3 for 3 seconds.
d. Install back the storage with the service door.
e. Plug the power and power up the PC.


IPC2 BIOS reset.jpg


2. Verify RAM memory modules are installed -

The system will not boot without memory.


3. Try to answer the following questions:

a. Are you able to power up without storage?
b. What type of storage being used in terms of RPM (in case of HDD)?
Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine. 5400rpm drives at maximum must be used.


4. RMA procedure