Difference between revisions of "Fitlet2 Troubleshooting - I can't turn on the computer, it doesn't wake up"

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(Created page with "== I can't turn on the computer, it doesn't wake up == === 1. ''Possible reason: Power supply failure'' === === Solution - Check power supply (PSU) === *Make sure the DC cabl...")   (change visibility)
 
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* For fitlet2 older than rev 1.2 see [[Fitlet2 BIOS reset for rev 1.1 and older]]
 
* For fitlet2 older than rev 1.2 see [[Fitlet2 BIOS reset for rev 1.1 and older]]
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*[https://fit-pc.com/wiki/index.php?title=Fitlet2_Troubleshooting '''Back to Troubleshooting Menu''']
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*[https://fit-pc.com/wiki/index.php?title=Fit-PC_Product_Line:_fitlet2 '''Back to Fitlet2 Menu''']

Revision as of 07:57, 18 May 2020

I can't turn on the computer, it doesn't wake up

1. Possible reason: Power supply failure

Solution - Check power supply (PSU)

  • Make sure the DC cable is not damaged and connected properly to the machine.
  • Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
  • Trying an alternative adapter could eliminate bad PSU.

2. Possible reason: Memory failure

Solution - Check memory (RAM)

  • Verify RAM module is seated firmly in its socket.
  • Try to eliminate faulty memory sticks by swapping it with one another.

3. Possible reason: Peripherals failure

Solution - Check Peripherals (HDD/SSD/USB)

  • Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

4. fitlet2 BIOS reset

Reset BIOS settings to default for fitlet2 revisions 1.2 and later:

Fitlet2 rtc rst.png

  1. Unplug power cable from the fitlet2
  2. Remove the 4x Phillips Chassis screws
  3. Remove bottom and top cover
  4. Remove the RAM stick
  5. Plug in power cable (should turn on automatically), and Wait ~10 seconds
  6. Unplug power cable
  7. Assemble back the RAM stick
  8. Press the RTC reset button.
  9. Plug power cable (should be automatically turned on)

BIOS settings should be reset to defaults.