Last modified on 20 July 2015, at 10:07

Difference between revisions of "Fit-PC2 Troubleshooting"

(Created page with '1. Fit-PC2 BIOS reset: ::a. Power down the PC and unplug the power cable. ::b. Open the top cover gently and remove it (with the storage). ::c. Reset the BIOS by shorting for 3 s...')   (change visibility)
 
 
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1. Fit-PC2 BIOS reset:
 
1. Fit-PC2 BIOS reset:
::a. Power down the PC and unplug the power cable.
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*Power down the PC and unplug the power cable.
::b. Open the top cover gently and remove it (with the storage).
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*Open the service door and remove the storage.
::c. Reset the BIOS by shorting for 3 seconds two test points of J4B2 located in corner (near one memory chip and power button).
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*Open the top cover gently after removing 4 bolts.
::d. Close the cover and the storage with the service door.
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*Reset the BIOS by shorting two test points of J4B2 for 3 seconds, located in the corner (near one memory chip and power button).
::e. Plug the power and power up the PC.
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*Close the cover, return the storage and the service door.
 
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*Plug the power and power up the PC (either auto-on or pressing power button).
  
 
:: [[File:Fit-PC2_BIOS_reset.JPG]]
 
:: [[File:Fit-PC2_BIOS_reset.JPG]]
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2. Try to answer the following questions:
 
2. Try to answer the following questions:
::a. Are you able to power up without storage?
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*Are you able to power up without storage?
::b. What type of storage being used in terms of RPM (in case of HDD)?  
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*What type of storage being used in terms of RPM (in case of HDD)?  
:: Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine. 5400rpm drives at maximum must be used.
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*Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine. 5400rpm drives at maximum must be used.
 +
 
 +
3. Power supply:
 +
*Verify the power supply is not damaged and functions properly.
 +
*If you have another power supply use it to eliminate and determine the failing side.
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*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
  
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4. [[fit-PC2: BIOS | fit-PC2/2i BIOS Update]]
  
3. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
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5. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
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[[category:fit-PC2]]

Latest revision as of 10:07, 20 July 2015

1. Fit-PC2 BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door and remove the storage.
  • Open the top cover gently after removing 4 bolts.
  • Reset the BIOS by shorting two test points of J4B2 for 3 seconds, located in the corner (near one memory chip and power button).
  • Close the cover, return the storage and the service door.
  • Plug the power and power up the PC (either auto-on or pressing power button).
Fit-PC2 BIOS reset.JPG


2. Try to answer the following questions:

  • Are you able to power up without storage?
  • What type of storage being used in terms of RPM (in case of HDD)?
  • Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine. 5400rpm drives at maximum must be used.

3. Power supply:

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

4. fit-PC2/2i BIOS Update

5. RMA procedure