Changes
= Support =
== FTMi with a Wan Connection ==
This step is require for installing a missing '''''openssh-server''''' package onto the FTMi.<br>The '''''openssh-server''''' will provide an '''''ssh''''' connection to the device at the time of the support session.<br>[[File:FTMiWan.png]]<br>This manual explains:# how to connect an FTMi device to WAN by means of USB Tethering
# how to install the 'openssh-server' onto an FTMi device
# how to add 'support' user account to the system
== Support Setup Topology ==
[[File:SupportSetupTop.png]]<br>=== Validate the ssh connection to FTMi ===
* Get connected to the FTMi console and acquire 'root' credentials:
sudo -i
* Make sure that a wired interface has a valid ip address provided by the 'standalone router'
* Get back to th PC and try getting connected to the FTMi. Issue:
ssh support@ftmi-ip-address-form-the-step-1=== Prepare WebEx Session ===
* As soon as the ssh connection were provided install all required WebEx applications on the PC and send the invitation.
[[Category:fitlet2]]
[[Category:Indoor Positioning]]
