Difference between revisions of "Airtop Troubleshooting"

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1. Airtop BIOS reset:
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1. '''Airtop BIOS reset:'''
 
*Power down the PC and unplug the power cable.
 
*Power down the PC and unplug the power cable.
 
*Open the service door.
 
*Open the service door.
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*Plug the power and power up the PC (either auto-on or pressing power button).
 
*Plug the power and power up the PC (either auto-on or pressing power button).
  
<!--:: [[File:IPC2_BIOS_reset.jpg]] -->
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:: [[File:Airtop_CMOS_reset.jpg|700px]]
  
2. Check memory (RAM):
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2. '''Check memory (RAM):'''
 
* Verify RAM modules are installed. The system will not boot without it.
 
* Verify RAM modules are installed. The system will not boot without it.
  
3. Check storage (HDD/SSD):
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3. '''Check storage (HDD/SSD):'''
 
* Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
 
* Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
  
4. Check power supply (PSU):
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4. '''Check power supply (PSU):'''
 
*Verify the power supply is not damaged and functions properly.
 
*Verify the power supply is not damaged and functions properly.
 
*If you have another power supply use it to eliminate and determine the failing side.
 
*If you have another power supply use it to eliminate and determine the failing side.
 
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
 
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
  
5. [[Airtop BIOS Update]]
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5. [[Airtop BIOS Update | <span style="color:#FF0000; text-decoration: underline; font-style: italic;">Airtop BIOS Update</span>]]
  
 
6. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
 
6. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
  
 
[[category:Airtop]]
 
[[category:Airtop]]

Latest revision as of 11:11, 24 August 2020

1. Airtop BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door.
  • Remove the disks cartridge.
  • Reset the BIOS by pressing the low profile push button SW4 (RTC_RST).
  • Mount the disks cartridge and close the door.
  • Plug the power and power up the PC (either auto-on or pressing power button).
Airtop CMOS reset.jpg

2. Check memory (RAM):

  • Verify RAM modules are installed. The system will not boot without it.

3. Check storage (HDD/SSD):

  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

4. Check power supply (PSU):

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

5. Airtop BIOS Update

6. RMA procedure