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Created page with "='''I can't turn on the computer, it doesn't wake up'''= * Please use the [[Airtop2 LED behavior description | Airtop2 LED behavior description]] for further diagnostics. '''..."
='''I can't turn on the computer, it doesn't wake up'''=
* Please use the [[Airtop2 LED behavior description | Airtop2 LED behavior description]] for further diagnostics.
'''LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
== 1. ''Possible reason: Power supply failure'' ==
==== Solution - Check power supply (PSU) ====
*Make sure the LED on the power brick is lit.
*Make sure the DC cable is not damaged and connected properly to the machine.
*Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
*Try to plug the DC cable to the alternative DC socket on the Airtop2.
== ''Possible reason: Memory failure'' ==
==== Solution - Check memory (RAM) ====
*Verify diagnostic LED (R) lit <span style="background:Green">Green</span>*.
*If lit in <span style="background:yellow">Yellow</span> it means memory initialization has failed.
*Verify RAM modules seated correctly and firmly in their respective sockets.
*Try to eliminate faulty memory sticks by swapping them with one another.
'''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
== ''Possible reason: Peripherals failure'' ==
==== Solution - Check Peripherals (HDD/SSD/USB)====
*Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
== ''Airtop2 BIOS reset''==
#Power down the PC and unplug power cable from the Airtop2
#Open the service door
#Remove the disks cartridge.
#Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
#Mount the disks cartridge and close the door.
#Plug the power and power up the PC (either auto-on or pressing power button).
[[File:Airtop2-bios-reset.gif]]
'''LED-B (BIOS)*'''
This LED is <span style="background:yellow">Yellow</span> after display initialization.
If BIOS setup menu is needed, the DEL button is functional from the moment the B-LED is <span style="background:yellow">Yellow</span>.
The B-LED is <span style="background:Green">Green</span> when the OS takes charge of the system.
'''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
<br />
<br />
*[https://fit-pc.com/wiki/index.php?title=Airtop2_Troubleshooting '''Back to Troubleshooting Menu''']
*[https://fit-pc.com/wiki/index.php?title=Airtop2 '''Back to Airtop2 Menu''']
[[Category:Airtop2]]
* Please use the [[Airtop2 LED behavior description | Airtop2 LED behavior description]] for further diagnostics.
'''LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
== 1. ''Possible reason: Power supply failure'' ==
==== Solution - Check power supply (PSU) ====
*Make sure the LED on the power brick is lit.
*Make sure the DC cable is not damaged and connected properly to the machine.
*Make sure the AC cord is properly plugged to both sides (Wall mounted well plugged).
*Try to plug the DC cable to the alternative DC socket on the Airtop2.
== ''Possible reason: Memory failure'' ==
==== Solution - Check memory (RAM) ====
*Verify diagnostic LED (R) lit <span style="background:Green">Green</span>*.
*If lit in <span style="background:yellow">Yellow</span> it means memory initialization has failed.
*Verify RAM modules seated correctly and firmly in their respective sockets.
*Try to eliminate faulty memory sticks by swapping them with one another.
'''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
== ''Possible reason: Peripherals failure'' ==
==== Solution - Check Peripherals (HDD/SSD/USB)====
*Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
== ''Airtop2 BIOS reset''==
#Power down the PC and unplug power cable from the Airtop2
#Open the service door
#Remove the disks cartridge.
#Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
#Mount the disks cartridge and close the door.
#Plug the power and power up the PC (either auto-on or pressing power button).
[[File:Airtop2-bios-reset.gif]]
'''LED-B (BIOS)*'''
This LED is <span style="background:yellow">Yellow</span> after display initialization.
If BIOS setup menu is needed, the DEL button is functional from the moment the B-LED is <span style="background:yellow">Yellow</span>.
The B-LED is <span style="background:Green">Green</span> when the OS takes charge of the system.
'''*LED Diagnostics feature is available only for models configured the with FM-AT3 FACE module'''
<br />
<br />
*[https://fit-pc.com/wiki/index.php?title=Airtop2_Troubleshooting '''Back to Troubleshooting Menu''']
*[https://fit-pc.com/wiki/index.php?title=Airtop2 '''Back to Airtop2 Menu''']
[[Category:Airtop2]]
