Hello,
I have posted a post in the forum in regard to this problem a few month ago,
you've said you will make some checks in the lab, in regard to that problem.
We are running on Fit-PC 2 always on, winxp, ssd version.
we have 5 computers that experience similar symptoms.
as follows:
1) Watchdog is on, set at 250sec delay.
system is running great for about 2-3 days,
during a reboot or watchdog reset,
the computer doesn't turn on again.
to restart, we either press the power button or unplug/plug from the power source.
2) WatchDog is on on bios, but as soon as windows loads, we disable watchdog with the provided software.
system is running for about 2-3 days.
Fit-PC is shutting down spontaneously, and doesn't restart.
to restart, we either press the power button or unplug/plug from the power source.
The computers normally operate in a semi-closed box,
but we monitor the temperatures and the cpu temp never goes beyond 45c (out of the permitted 90c).
Please Assist.
System doesn't turn on
Re: System doesn't turn on
Two described problems seem to be that Windows does shut-down rather than reboot - ie a software problem.
fit-PC2 can reboot from Windows. I believe it is a specific Windows installation or configuration issue.
fit-PC2 can reboot from Windows. I believe it is a specific Windows installation or configuration issue.
Re: System doesn't turn on
But if windows shut down,irads wrote:Two described problems seem to be that Windows does shut-down rather than reboot - ie a software problem.
fit-PC2 can reboot from Windows. I believe it is a specific Windows installation or configuration issue.
the auto-on should kick in and start it, isn't it?
Re: System doesn't turn on
No, auto-on kicks in when power resumes. If Windows shuts down power applies continuously.
Re: System doesn't turn on
Why would windows XP shuts it self down?irads wrote:No, auto-on kicks in when power resumes. If Windows shuts down power applies continuously.
the software we run, are not doing anything related to shutting down or restarting...
Re: System doesn't turn on
Spontaneous shut-down is not a normal behavior. I suggest you investigate it further. If the same pattern occurs on several units as you write above it is most likely a SW issue. Check the installation and make sure you have the correct drivers.
Re: System doesn't turn on
We are running on a perfectly normal WinXP SP3 installation... Drivers are up to date from fit-pc website.irads wrote:Spontaneous shut-down is not a normal behavior. I suggest you investigate it further. If the same pattern occurs on several units as you write above it is most likely a SW issue. Check the installation and make sure you have the correct drivers.
Please note, the "shutdown" normally occurs after 2-3 days of operating..
We have tried to use some logging software to see if anything special happens inside the computer before this happens, but we couldn't locate any leads...
Re: System doesn't turn on
Windows itself has event logging. If shut-down is abrupt Windows will report it on next boot. Please advise if shut-down is by Windows shutting down or a sudden shutdown.
Re: System doesn't turn on
Thanks,irads wrote:Windows itself has event logging. If shut-down is abrupt Windows will report it on next boot. Please advise if shut-down is by Windows shutting down or a sudden shutdown.
Could you please advise how to locate the log files?