Difference between revisions of "Airtop2 Troubleshooting"

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===I can't turn on the computer, it doesn't wake up?===
 
===I can't turn on the computer, it doesn't wake up?===
# '''Airtop2 BIOS reset:'''
+
==Airtop2 BIOS reset:==
## Power down the PC and unplug the power cable.
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*Power down the PC and unplug the power cable.
## Open the service door.
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*Open the service door.
## Remove the disks cartridge.
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*Remove the disks cartridge.
## Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
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*Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
## Mount the disks cartridge and close the door.
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*Mount the disks cartridge and close the door.
## Plug the power and power up the PC (either auto-on or pressing power button).
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*Plug the power and power up the PC (either auto-on or pressing power button).
 +
 
 
[[File:Airtop2-bios-reset.gif]]
 
[[File:Airtop2-bios-reset.gif]]
  
# '''Check memory (RAM)'''
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==Check memory (RAM)==
Verify RAM modules are installed. The system will not boot without it.
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*Verify RAM modules are installed. The system will not boot without it.
  
# '''Check storage (HDD/SSD):'''
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==Check storage (HDD/SSD):==
Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
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*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
  
# '''Check power supply (PSU):'''
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==Check power supply (PSU):==
 
*Verify the power supply is not damaged and functions properly.
 
*Verify the power supply is not damaged and functions properly.
 
*If you have another power supply use it to eliminate and determine the failing side.
 
*If you have another power supply use it to eliminate and determine the failing side.
 
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
 
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.

Revision as of 15:10, 14 March 2018

I can't turn on the computer, it doesn't wake up?

Airtop2 BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door.
  • Remove the disks cartridge.
  • Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
  • Mount the disks cartridge and close the door.
  • Plug the power and power up the PC (either auto-on or pressing power button).

Airtop2-bios-reset.gif

Check memory (RAM)

  • Verify RAM modules are installed. The system will not boot without it.

Check storage (HDD/SSD):

  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

Check power supply (PSU):

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.