FAQ:Airtop

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General

What is the price of Airtop?

Please refer to Q&A section on airtop-pc.com What is the price of Airtop?

Is the WiFi module removable?

Please refer to Q&A section on airtop-pc.com Is the Wifi module removable?

I would like to see Skylake / USB 3.1 / Thunderbolt / other feature in Airtop

Please refer to Q&A section on airtop-pc.com I would like to see Skylake / USB 3.1 / Thunderbolt / other feature in Airtop

Why is Airtop patent-pending?

Please refer to Q&A section on airtop-pc.com Why is Airtop patent-pending?

What is “Airtop”?

Please refer to Q&A section on airtop-pc.com What is “Airtop”?


Natural airflow technology

Does Airtop work in summer?

Please refer to Q&A section on airtop-pc.com Does Airtop work in summer?

Can the air-tubes get clogged with dust? Are there filters?

Please refer to Q&A section on airtop-pc.com Can the air-tubes get clogged with dust? Are there filters?

Will Airtop work in a hot and humid climate?

Please refer to Q&A section on airtop-pc.com Will Airtop work in a hot and humid climate?


Noise

How should I configure Airtop if silence is my top priority?

Please refer to Q&A section on airtop-pc.com How should I configure Airtop if silence is my top priority?

Is Airtop totally silent?

Please refer to Q&A section on airtop-pc.com Is Airtop totally silent?


Hardware

What is the power consumption of Airtop?

Please refer to Q&A section on airtop-pc.com What is the power consumption of Airtop?

Which power supplies can power the Airtop?

Airtop bundle comes with external AC/DC wall power supply, providing unregulated 19Vdc @ 13.15A max input. However, any power supply able to supply ~250W from 19Vdc source will be fine.

What are power capabilities of Airtop USB ports?

Each VBUS pair supplied via onboard power switch with current limit settings of 2.5A, meaning either each VBUS capable sourcing up to 1.25A in case two bus powered devices connected, or sourcing 2.5A in case single bus powered device connected.

USB ports power behavior

Intense PC USB port power behavior:

  1. FACE Module ports (FM-4USB) – USB power always on (S0, S3, S4, S5).
  2. Motherboard back panel ports – USB power on in S0, S3 but off in S4, S5.

S0 – active
S3 – sleep
S4 – hibernate
S5 – shutdown

Digital Display Interfaces

Airtop features 3 digital display interfaces, 2x HDMI and 1x DisplayPort, capable driving 3 independent displays up to 4K resolution. Refer to System Agent (SA) Configuration in Airtop BIOS Guide to setup Airtop display operation

Notes:

  • During boot stage 2 of 3 displays are active, and can be set in BIOS. Default outputs are HDMI1 and HDMI2. When OS has been loaded the third display becomes operational as well.

Airtop serial ports

Airtop features three RS232 serial ports, one full signal set and two other 2-wire Tx/Rx signals only.

Airtop serial ports.png


Operating notes:

  1. Operating system can be a factor. We recommend to test the ports under Linux Mint 17 or Windows 7
  2. The operation can be dependent on devices connected, as the ports are not identical
  3. Port #1 operated by Embedded Controller which is part of Intel architecture and fully under Intel control. It might not support specific devices.
  4. Usually 2-wire serial interface uses very basic, relatively slow and not too immune communication but it is very simple to use. Not all devices can communicate via 2-wire serial interface.
  5. The most reliable RS232 serial communication is the one uses full signal set or at least 4-wire, data (Tx/Rx) and flow control signals (CTS/RTS).


Is there an Airtop with only integrated graphics?

Please refer to Q&A section on airtop-pc.com Is there an Airtop with only integrated graphics?

Can I install my own graphics card in Airtop?

Please refer to Q&A section on airtop-pc.com Can I install my own graphics card in Airtop?

How do you put a full-height graphics card in a 100mm wide case?

Please refer to Q&A section on airtop-pc.com How do you put a full-height graphics card in a 100mm wide case?

Is it possible to attach a PCIe SSD and boot from it?

Please refer to Q&A section on airtop-pc.com Is it possible to attach a PCIe SSD and boot from it?

Is the WiFi module removable?

Please refer to Q&A section on airtop-pc.com Is the WiFi module removable?

Software

Boot Airtop in UEFI mode

  1. Before UEFI OS installation, CSM Support option should be disabled in BIOS Setup.
  2. The CSM Support option is in the Main -> Boot Features sub-menu.
  3. After CSM Support disable, Legacy Boot option will be disabled automatically.

Configure Airtop boot delay

If Airtop boot time is too fast (making it access BIOS menu not easy) the user can configure the boot delay (splash screen timeout) and avoid such issues:

  1. Disconnect storage
  2. Boot the PC and enter Linux shell
  3. Type exit and press enter
  4. Wait until you see Boot Menu
  5. With Tab move to App Menu and enter Setup
  6. You’re in the BIOS menu
  7. Change splash screen timeout: Main -> Boot Features -> Change Timeout time to 2 or 3 (or whatever you like) sec or other

Call for one-time boot selection menu

Phoenix BIOS offers one-time boot selection menu by pressing F5 during boot. To make it work user has to make sure Windows Boot Manager is not blocking its operation - it depends if OS installed in Legacy or UEFI mode.

OS in Legacy mode:
1. On computer start clicking F5 will bring you into one-time boot selection menu


OS in UEFI mode:
1. Configure Windows Boot Manager to be the last boot order option

a. Enter BIOS menu:
i. If Windows 8 or Windows 10 enter the BIOS from the OS:
1. Do steps b, c, d below
ii. If Windows 7:
1. Remove the HDD/SSD storage
2. Boot the computer without it
3. Once shell appears type exit
4. You are in the menu. Click Tab and enter Setup
5. Do steps b, c, d below
6. Install the HDD/SSD
b. Go to boot order
c. Change Windows Boot Manager to be the last in sequence
d. Save and Exit

2. On computer start Clicking F5 will bring you into one-time boot selection menu

Intel I218V and Intel I211-AT driver solution for Windows Server 2012 R2

I218 and I211 Ethernet controllers (adapter) used extensively in Compulab products for LAN communication. It's appears to be a common problem with this network adapters to operate them with server versions of Windows, due to Intel drivers settings. This post solves problem with Server 2012 R2, but it can be used for other versions of Windows Server i.e 2008, 2008 R2, 2012 and 2016.

Please note this solution hasn't been tested by Compulab.